This activity will allow you to practice making recommendations, which is a skill needed for the final project.
What best practices led to program success? Use the provided Memo Template Word Document and format your submission as you would a memo to an organization. Consider the following elements as you craft your response:
- Program Success: Identify program outcomes and best practices, and, based on the measures used to evaluate them, explain which best practices decision makers could implement to enhance the likelihood of program success.
- Overcoming Constraints: How effective were the strategic management processes used to overcome the constraints they faced?
- Organizational Success: Explain how governmental and nonprofit agencies can improve organizational success by best utilizing the principles of benchmarking, best practices, and comparative governmental performance.
- Customer Service: Recommend a strategy to mitigate the impact of the challenge of providing effective and efficient customer service. Justify your recommendation.
PLEASE USE THE ATTACHED MEMO TEMPLATE