MHA FPX 5020 CU United Health Group Optum Capstone

Construct a draft proposal for your project, and integrate it with the organizational balanced scorecard model. There is no page limit for this assessment.Introduction
Note: Each assessment of your capstone project is built on the work you have completed in previous assessments. Therefore, you must complete the assessments in this course in the order in which they are presented.Writing a project proposal is an essential skill for leaders. Presenting a proposal to senior executives requires that you identify the problem, the value to the organization of solving the problem, the relevant aspects of the problem, and your recommendations for action. Your recommendations should be conveyed in a concise but thorough manner, retaining the essential information needed by the decision makers.This assessment provides an opportunity for you to draft a proposal for your capstone project, which you will have to present to the prospective client.Overview and Preparation
Note: This assessment incorporates and builds on the work you completed in Assessment 1.To prepare for this assessment, complete the following:

Expand on your list of peer-reviewed or authoritative sources from Assessment 1 that substantiate your approach and method for the data review, such as accrediting body standards, accounting principles, federal laws, or Medicare conditions of participation.  

  • Add a minimum of five relevant, authoritative sources.

Limit commercial website references to no more than two entries.

Format your citations and references using APA style. 

Note: While an annotated bibliography is not a part of the graded assessment, you will need to integrate your sources into the proposal.

Review the Balanced Scorecard Example [DOCX]. You will construct a balanced scorecard table in this assessment to convey the value of your project to the organization.

Review this resource, which provides information on the steps to creating a balanced scorecard: 

Download and review the Assessment 2 Proposal Template [DOCX], which you will use to complete this assessment.

  • Requirements
    Using the Assessment 2 Proposal Template [DOCX], draft a proposal for your data review project. After your proposal has been graded, integrate faculty feedback prior to sharing your proposal with the prospective client.Supporting Evidence
    Add a minimum of five relevant, authoritative sources, cited within the outline, in addition to the original citations from Assessment 1. Limit commercial website references to no more than two entries. Format your citations and references using APA style.Proposal
    Note: The requirements outlined below correspond to the grading criteria in the scoring guide. Be sure that your proposal addresses each point, at a minimum. You may also want to read the assessment scoring guide to better understand how each criterion will be assessed.
  • Choose a framework appropriate for examining the type of data under investigation. Look at the following for examples, and explain the basis for your choice. 
  • For a compliance project, use the regulations.
  • For an accrediting assessment, use the standards and site survey criteria.
  • For the implementation of a new service line, consider using the balanced scorecard framework.

Develop proposed structures (for example, pie chart, graph, spreadsheet, process map) for the visual display of summarized raw data. 

  • Reflect on what type of visual display structure will best fit your selected topic. Although you are just beginning to collect data, you will want to consider how to display it.

Ensure that your data displays are clear and easily interpreted.

  • Ensure that the proposed title includes the focus of the data, units of measurement, the organization’s name, and time frame.

Explain how a project addresses and adds value in each of the four areas of an organizational balanced scorecard. (The four areas are business operations, finance, customer service, and organizational learning and growth.) 

Create a balanced scorecard table similar to the one presented in the Balanced Scorecard Example [DOCX].

Consider a strategic systems perspective as you contemplate value to the organization and how the project aligns with the organizational mission, vision, and strategy.

  • Find evidence to support your assertions and conclusions.

Determine what additional information would strengthen your value proposition.

  • Combine clear, coherent, and original writing, in APA style, with relevant and credible evidence from the scholarly and professional literature. 

Expert Solution Preview

Proposal for Data Review Project: Integrating with the Organizational Balanced Scorecard Model

Introduction:

This proposal outlines a data review project that aims to integrate with the organizational balanced scorecard model. The project will examine the data related to a specific organizational process or initiative in order to assess its performance and identify areas for improvement. By aligning the data review with the balanced scorecard framework, the project will provide valuable insights into various aspects of the organization’s operations, finance, customer service, and organizational learning and growth. This proposal will outline the chosen framework, proposed structures for data visualization, and the value of the project in each area of the organizational balanced scorecard.

Framework Selection:

For this data review project, the chosen framework is the balanced scorecard model. The balanced scorecard provides a comprehensive approach to evaluating organizational performance and aligning it with the mission, vision, and strategy of the organization. This framework encompasses four key areas: business operations, finance, customer service, and organizational learning and growth. By utilizing the balanced scorecard framework, the data review project will provide a holistic assessment of the organization’s performance and identify areas for improvement in each of these areas.

Proposed Structures for Data Visualization:

To visually display the summarized raw data, the following structures will be utilized:

1. Pie charts: Pie charts will be used to represent the distribution or composition of different variables within the dataset. This will provide a clear visual representation of the proportions, making it easy to interpret and compare.

2. Graphs: Different types of graphs, such as line graphs or bar graphs, will be employed to represent trends, relationships, or comparisons between variables. Graphs will provide a visual representation of patterns or changes over time or across different categories.

3. Spreadsheets: Spreadsheets will be used to organize and present tabular data in a clear and structured manner. This will allow for easy comparisons and analysis of data.

4. Process maps: Process maps or flowcharts will be utilized to visually represent the sequence of steps or processes involved in the organizational process or initiative under review. This will provide a clear understanding of the workflow and potential bottlenecks or areas for improvement.

Data displays will be chosen based on the nature of the data and the objectives of the analysis. The goal is to ensure that the visual display structures selected are clear, easily interpreted, and effectively communicate the key findings and insights from the data review.

Title for the Project:

Title: Assessing the Performance of [Organization’s Name] in [Specific Process/Initiative]: A Data Review Project
Time frame: [Specify the time frame of data collection and analysis]
Units of Measurement: [Specify the relevant units of measurement for the data review project]

Integration with the Organizational Balanced Scorecard:

The proposed project addresses and adds value in each of the four areas of the organizational balanced scorecard:

1. Business Operations: By analyzing the relevant data, the project will identify inefficiencies, bottlenecks, and areas for improvement in the organization’s operational processes. This will lead to enhanced productivity, streamlined workflows, and cost savings.

2. Finance: The data review project will assess the financial performance of the organization in relation to the specific process or initiative under investigation. It will provide insights into cost-effectiveness, revenue generation, and financial sustainability.

3. Customer Service: By analyzing customer-related data, the project will evaluate the organization’s performance in terms of customer satisfaction, loyalty, and engagement. This will enable the identification of opportunities for enhancing the customer experience and improving customer service delivery.

4. Organizational Learning and Growth: The project will assess the organization’s capacity for learning, innovation, and growth by analyzing employee-related data. This will provide insights into areas such as training and development needs, employee satisfaction, and organizational culture.

Balanced Scorecard Table:

Please refer to the Balanced Scorecard Example [DOCX] for a visual representation of a balanced scorecard table that aligns with the proposed data review project. The table will include key performance indicators (KPIs) and targets for each of the four areas of the balanced scorecard, along with corresponding data analysis findings and improvement recommendations.

Conclusion:

The proposed data review project, integrated with the organizational balanced scorecard model, will provide valuable insights into the organization’s operations, finance, customer service, and organizational learning and growth. By utilizing appropriate data visualization structures and aligning with the balanced scorecard framework, the project will enable the organization to make data-driven decisions, enhance performance, and drive continuous improvement. Through rigorous analysis, the project will contribute to the achievement of the organization’s mission, vision, and strategic objectives.

#MHA #FPX #United #Health #Group #Optum #Capstone

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